Category: Marketing Firm

Does White Shark Media Care About Their Reviews?

Anyone who has spent time looking over the White Shark Media reviews might wonder if the folks at White Shark care about what others are saying about them. You can rest assured, that they do care. In fact every review, is looked over in the hopes that the company can learn something from the customers review.

One of the biggest concerns that consumers have about White Shark Media is that a customer’s concern has not been listened to. Many of the negative complaints come from a period when White Shark was experiencing rapid growth and was unable to handle every customer with the appropriate customer service they deserved. The good news is that White Shark Media was able to learn from this mistake and took action to correct the issues being addressed by their customers.

The company even took extra steps to add employees and account managing representatives which can offer a direct benefit to each and every customer. The company has also added phone extensions which allow you to reach your ad representative anytime that you need to. You simply call a number, enter their extension and get connected to them directly.

The ad representative then reports to an ad manager. The manager checks your pay-per-click campaign to make sure that nothing falls through the cracks. You work together with the representatives over a conference call which helps to make sure your goals are clearly outlined and that all of your needs are being met.

Positive reviews are the lifeline of every business and as a result, White Shark Media is doing their best to make sure they meet or exceed the growing needs of their pay-per-click customers. As you can see, your business is important to White Shark Media and they want you to be one of the millions of satisfied custmers who use their service on an ongoing basis.